30 DAYS TO CHANGE YOUR MIND!

You can request a return or an exchange for any product within 30 days from the delivery date. Customers must take care of shipping and any duty costs, if they are applied. If we made a mistake regarding your order we will assume the shipping costs. In that case, please contact the customerservice:

In order to exchange a size of an item, you will need to return your order first, after which, provided it is received in the same condition as when shipped, we will send you the new size caring of shipping costs. We don’t do exchanges for an other reason that changing a size. If you want another item you should return the one purchased and place a new order. Please send back your articles in the contioned as shipped and labeled to:

l'asticot
10 rue des étuves
1201 Genève
Switzerland

Add to your package order number and reason of return. We will refund the amount of the returned goods through the same payment method you used to purchase your order within 10 days.