Free delivery in Switzerland from 70.-
Free delivery in Europe from 150€
When choosing the size for your baby or your child, the best way is to go by his/her height in cm. Measure him/her from head to toe standing straight pressed against the wall, bare foot.
When choosing a size of hat or cap, the head measurement is the best guide. Measure the circumference of the head in cm at the level of the front.
WOMAN’S SIZES
Do you have a question concerning your order or do you wish to receive additional information for a product? Alex is at your disposal from Tuesday to Friday, 11am to 5pm at the following number:
+41 (0)22 731 12 60
The l’asticot team speaks French and English and will answer to all request as soon as possible. We are already looking forward to receiving your mail.
Delivery in Switzerland CHF 7.-
Free delivery from CHF 70.-
The usual delivery time is 2-4 workdays.
Delivery in Europe € 14
Free delivery from € 150
The usual delivery time is 5-7 workdays.
International delivery CHF 25.-
Free delivery from CHF 350.-
We ship via Post. Please note, that the international part of the transit is managed by local courier services and is not tracked by our Post from this point onwards. In the rare event of the goods being delayed overseas, it may be difficult for our customer team to trace your package. Due to varying customs regulations, international deliveries can take up to 3 weeks from dispatch, dependent on the destination.
Please note that for all international shipping outside of Switzerland the recipient is responsible for settling directly with local government authorities or forwarders any customs duties and/or taxes levied as a result of importing item(s) into that country.
You can request a return or an exchange for any product within 30 days from the delivery date. Customers must take care of shipping and any duty costs, if they are applied. If we made a mistake regarding your order we will assume the shipping costs. In that case, please contact the customerservice:
In order to exchange a size of an item, you will need to return your order first, after which, provided it is received in the same condition as when shipped, we will send you the new size caring of shipping costs. We don’t do exchanges for an other reason that changing a size. If you want another item you should return the one purchased and place a new order. Please send back your articles in the contioned as shipped and labeled to:
l'asticot
10 rue des étuves
1201 Genève
Switzerland
Add to your package order number and reason of return. We will refund the amount of the returned goods through the same payment method you used to purchase your order within 10 days.
BAJO is a Polish brand that has been around for 30 years and is based at the foot of the Kamionna mountain. Its aim is to serve the art of play by creating solid, durable toys. The brand uses a renewable material that is easy to recycle: wood from deciduous trees. It comes from areas where forestry is sustainable. In addition, the idea of solidarity that is so dear to BAJO has made it possible to integrate elderly and disabled people into the production process, which is carried out entirely in Poland. BAJO, a responsible brand from A to Z.
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For deliveries in Switzerland and abroad, the currency is the Swiss franc.
For deliveries in Europe only, the currency is the Euro.