SIZE GUIDE
When choosing the size for your baby or your child, the best way is to go by his/her height in cm. Measure him/her from head to toe standing straight pressed against the wall, bare foot.
BABY’S SIZES
- 1 month from 56 to 61 cm
- 3 months from 62 to 68 cm
- 6 months from 69 to 73 cm
- 9 months from 74 to 79 cm
- 12 months from 80 to 85 cm
- 18 months from 86 to 91 cm
- 24 months from 92 to 97 cm
KID’S SIZES
- 2 years from 92 to 97 cm
- 3 years from 98 to 103 cm
- 4 years from 104 to 109 cm
- 5 years from 110 to 115 cm
- 6 years from 116 to 127 cm
- 8 years from 128 to 139 cm
- 10 years from 140 to 151 cm
- 12 years from 152 to 163 cm
When choosing a size of hat or cap, the head measurement is the best guide. Measure the circumference of the head in cm at the level of the front.
HATS BABY’S SIZES
- 1-3 months from 40 to 43 cm
- 6-12 months from 44 to 47 cm
- 18-24 months from 48 to 50 cm
KID’S SIZES
- 3-4 years from 51 to 52 cm
- 5-6 years from 53 to 54 cm
- 8-10 years from 55 to 56 cm
WOMAN’S SIZES
- S 36 / 38
- M 38 / 40
- L 40 / 42
MAN’S SIZES
- S 40 / 44
- M 46 / 48
- L 50 / 52
- XL 54 / 58
Contact
Do you have a question concerning your order or do you wish to receive additional information for a product? Alex is at your disposal from Tuesday to Friday, 11am to 5pm at the following number:
+41 (0)22 731 12 60
The l’asticot team speaks French and English and will answer to all request as soon as possible. We are already looking forward to receiving your mail.
CUSTOMER SERVICE
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SHIPPING
L'ASTICOT DELIVERS ALL AROUND THE WORLD SOON ON THE MOON…
Delivery in Switzerland CHF 7.-
Free delivery from CHF 70.-
The usual delivery time is 2-4 workdays.
Delivery in Europe € 14
Free delivery from € 150
The usual delivery time is 5-7 workdays.
International delivery CHF 25.-
Free delivery from CHF 350.-
We ship via Post. Please note, that the international part of the transit is managed by local courier services and is not tracked by our Post from this point onwards. In the rare event of the goods being delayed overseas, it may be difficult for our customer team to trace your package. Due to varying customs regulations, international deliveries can take up to 3 weeks from dispatch, dependent on the destination.
INTERNATIONAL DUTIES AND TAXES
Please note that for all international shipping outside of Switzerland the recipient is responsible for settling directly with local government authorities or forwarders any customs duties and/or taxes levied as a result of importing item(s) into that country.
RETURNS & EXCHANGES
30 DAYS TO CHANGE YOUR MIND!
You can request a return or an exchange for any product within 30 days from the delivery date. Customers must take care of shipping and any duty costs, if they are applied. If we made a mistake regarding your order we will assume the shipping costs. In that case, please contact the customerservice:
In order to exchange a size of an item, you will need to return your order first, after which, provided it is received in the same condition as when shipped, we will send you the new size caring of shipping costs. We don’t do exchanges for an other reason that changing a size. If you want another item you should return the one purchased and place a new order. Please send back your articles in the contioned as shipped and labeled to:
l'asticot
10 rue des étuves
1201 Genève
Switzerland
Add to your package order number and reason of return. We will refund the amount of the returned goods through the same payment method you used to purchase your order within 10 days.
HELVETIQ
HELVETIQ is an international publishing house founded in 2008 and based in Basel and Lausanne, Switzerland. Purely creative, HELVETIQ fashions new experiences for game lovers, book lovers and design enthusiasts, in print and digital formats.
ARBORAMA
FSC paper
Printed in Latvia
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